What we do

Mainline have a constantly evolving tool kit to support your business

We are committed to giving you the confidence to trade by supporting you with outstanding service and ensuring you stay relevant on systems, marketing tools, products and offers so you can be first to your customers with the best deals.

Driving performance together

We are here to do business and grow our businesses together. Mainline have an amazing tool bag for you to use to support your business growth.

These range from marketing tools, continuous learning, lead generation, incentives and brilliant account management. Our approach is to reward commitment and growth with new tools offered to partners on this basis.

We received great feedback on the marketing support partners get from Mainline

Feedback from our partners is very positive on the marketing support we provide.

Partners love the overall support they receive from our Marketing team

Feedback tells us our partners are very happy with EE marketing tools that support new business growth

Partners find Mainlines Marketing Communications very relevant to their business needs

“The system and assets available are great, and the marketing managers then support with knowledge and expertise.”

Adam Clarke, Bear Coms Ltd

Your commissions

Mainline know that it is important for you to have confidence that your commission payments are timely and accurate. Mainline therefore guarantee revenue share and upfront commission is paid, based on your tier, for SME and corporate connections when the correct process has been followed for connections. Commissions are paid to you weekly, one week in arrears, with revenue share paid monthly one month in arrears.

We are transparent on how our revenue share works and provide you with bite size learning tools to ensure that it is clear for you. The iManage portal, unique to Mainline, provides you with all you need to know about your commissions at your fingertips. You can access commission records, invoices and transactions. We also provide a remittance tracking pack which includes transactions and supporting analysis for the preceding week.

Confidence through outstanding service

Partnering with a distributor who is a wholly owned subsidiary of the Network means you can have confidence in our outstanding service. Mainline have direct access to the Networks systems this speeding up order placement, tracking and resolving any service challenges.

Mainline have a full service charter with a clear list of SLAs and a strong service team to give you confidence that your queries will be responded to in a timely manner.

To support the management and transparency of customer service queries Mainline are adopting SalesForce service cloud, this will provide you with transparency on the status of queries, which means it will keep you right up to speed on progress and save you time from not having to call in for updates.

Get in touch

01283 500100

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